Register    Login    Forum    Search    FAQ

Network Status

  
 Service   Status  Description 
 High Speed Cable  Please wait... 
 DSL   No Network issues. 
 VOIP   No Network issues. 

Board index » DSL (Digital Subscriber Lines) » DSL Problems / Questions




Post new topic Reply to topic  [ 8 posts ] 
Author Message
 Post subject: CBC video streaming stutter
 Unread post Posted: Fri Oct 16, 2009 1:30 pm 
Offline
Forum Member
User avatar

Joined: Fri Oct 16, 2009 12:15 pm
Posts: 3
I've been trying to stream some CBC and CTV shows (www.cbc.ca/video). They both use a flash player.

At some point, between 5 minutes to 40 minutes in, the video will start to stutter. Sometimes seeking somewhere in the stream will cure it. Otherwise I have to reload the page and re-seek to the original location. I have observed this some weekday mornings; defnitely in the evenings. Happens even if the machine is hooked directly to the DSL modem.

(I'm streaming a CBC show right now at 1pm with no stuttering; though the CBC may have changed their player settings as it's definitely dropping frames instead.)

I'm assuming this likely because of Bell's throttling? Unfortunately I haven't tried doing a speedtest when they've occurred (as the wife wants the video recovered somehow ASAP :-)

Will using the tunnel as a socks proxy fix these issues?

Thanks!

Brian.


Top 
 Profile  
 
 Post subject: Re: CBC video streaming stutter
 Unread post Posted: Fri Oct 16, 2009 1:45 pm 
Offline
Forum Member
User avatar

Joined: Sat Oct 03, 2009 6:02 am
Posts: 166
Location: Toronto, ON
afaik bell only throttles torrent traffic? you didnt post modem stats or a speed test of any sort so its hard to say whats wrong.


Top 
 Profile  
 
 Post subject: Re: CBC video streaming stutter
 Unread post Posted: Sun Oct 18, 2009 10:22 pm 
Offline
Forum Member
User avatar

Joined: Fri Oct 16, 2009 12:15 pm
Posts: 3
Here are my modem stats (it's an Aztech DSL605EU):

Modem Status
Connection Status Connected
Us Rate (Kbps) 800
Ds Rate (Kbps) 3008
US Margin 12
DS Margin 27
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 11
US Line Attenuation 8
Peak Cell Rate 1886 cells per sec
CRC Rx Fast 0
CRC Tx Fast 1
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path

DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0

Although I'm about 300-400m from the CO (http://www.telcodata.us/telcodata/switc ... LPHON22DS0), Acanac support said that my speeds couldn't be bumped to 5000 (ticket UJG-64755).

SpeedTests, both Acanac's acanac.ca/speedtest and speedtest.net, report between 2000 - 2400 mbps upload speeds.

I'm watching the Nature of Things right now (Sunday @ 10pm) and I'm seeing video frames being dropped, though audio is being preserved (which is a welcome change to the stuttering). I'll try to reproduce the stuttering during the week and will post the results.


Top 
 Profile  
 
 Post subject: Re: CBC video streaming stutter
 Unread post Posted: Sun Oct 18, 2009 10:27 pm 
Offline
Forum Member
User avatar

Joined: Fri Oct 16, 2009 12:15 pm
Posts: 3
Immediately after posting that, the stream started stuttering; it continues for minutes. I immediately ran an acanac.ca/speedtest: it reports 2435 kbps download, and 548 kbps upload. I get similar numbers from speedtest.net with a Toronto server.

I wonder if it's a problem with the player.


Top 
 Profile  
 
 Post subject: Re: CBC video streaming stutter
 Unread post Posted: Wed Nov 11, 2009 12:44 am 
Offline
Forum Member
User avatar

Joined: Sun Apr 19, 2009 9:45 pm
Posts: 175
Location: Toronto
I too have been having problems with CBC. Occasionally in Toronto I'd have Coronation Street stutter.

I'm presently in Mexico and cannot use the tunnel to stream... but it would be nice to catch up. I'll try again with a different connection.

I wish that I could also get my other VPNs to have audio as well...


Top 
 Profile  
 
 Post subject: Re: CBC video streaming stutter
 Unread post Posted: Wed Nov 11, 2009 1:08 am 
Offline
Forum Member
User avatar

Joined: Sat Oct 03, 2009 6:02 am
Posts: 166
Location: Toronto, ON
bsd wrote:
Immediately after posting that, the stream started stuttering; it continues for minutes. I immediately ran an acanac.ca/speedtest: it reports 2435 kbps download, and 548 kbps upload. I get similar numbers from speedtest.net with a Toronto server.

I wonder if it's a problem with the player.


your speed seems rather low. i guess you're on a 3mb profile.


Top 
 Profile  
 
 Post subject: Re: CBC video streaming stutter
 Unread post Posted: Wed Nov 11, 2009 1:10 am 
Offline
Forum Member
User avatar

Joined: Thu Aug 07, 2008 12:14 pm
Posts: 2399
Location: East Montreal
Your stat are great so i can't see why you would not be able to get 5056 ds and 800 us

_________________
YOU CAN NOW DOWNLOAD THE ACANAC COMMUNITY TOOLBAR HERE:
http://acanaccommunityforum.ourtoolbar.com/
WORKS WITH IE AND FIREFOX
Image


Top 
 Profile  
 
 Post subject: Re: CBC video streaming stutter
 Unread post Posted: Wed Nov 11, 2009 1:17 pm 
Offline
Administrator
User avatar

Joined: Wed Sep 26, 2007 10:24 pm
Posts: 20470
Location: Toronto
Quote:
I'm presently in Mexico and cannot use the tunnel to stream... but it would be nice to catch up.

If you have the Free Online PC, you can use those credentials in Bitvise. Accessible from anywhere in the world.
I know of 2 members that have used it from the States and China.

_________________
Image Image
Welcome to the Acanac Community Forums. Please read the Forum Rules before posting.
Looking for Self Help Guides/Tutorials? Please Click Here.


Customer Feedback: feedback@acanac.com Customer Complaints: complaints@acanac.com

Never argue with an idiot. They will only bring you down to their level and beat you with experience.
"George Carlin."


Top 
 Profile  
 
Display posts from previous:  Sort by  
 
Post new topic Reply to topic  [ 8 posts ] 

Board index » DSL (Digital Subscriber Lines) » DSL Problems / Questions


Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 3 guests

 
 

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to: