Community.Acanac.com

And put us on the slowest possible connections to the CO, apparently reserving space on the pedestal for Sympatico customers exclusively. I've blamed Acanac for almost a year for the slow service, and it's been Bell since day one.

All my respect to Acanac for not putting up with Bell's ridiculous ideas. It's the 21st century, for crying out loud!

I will be your customer for life.

Hey Sab, referring back to my other thread which you tried helping me on, Bell's whole idea on "helping" customers is probably geared towards dropping profiles. For instance, I used to be on a 5M/Down profile and they dropped me to a 3M telling me it would solve the issue as a gimmick. After dropping my profile for a month, I still see little improvement in my internet stability as it still resets several times within a day. I'm probably not the only one out there who gets kicked in the bum feeding us BS that dropping the profile will make a difference because it sure as hell has not.

one thing you can do is fill out a complaint to the Commissioner for Complaints for Telecommunications Services Inc. (CCTS)

I just did and I feel great about it... hopefully they will get overwhelmed with complaints about this and do something :
www.ccts-cprst.ca/ots/cf/ExistingCompla ... ?locale=en

cheers,
snuggs

Thanks for the link. Complaint sent!

Bell Canada admits to throttling broadband P2P traffic
By Tim Conneally, BetaNews
March 26, 2008, 11:57 AM

After an accusatory finger was pointed at Bell Canada for shaping traffic before it even reached ISPs, the company has admitted to the act, saying it has the right to do so.

Bell Canada says it implemented "load balancing to manage bandwidth demand," but did so without informing ISPs or customers. Canadian ISP Teksavvy, a service reportedly popular among P2P users because their traffic is not throttled, first noticed the "load balancing," and confronted Bell.


In October, Bell Canada's ISP Sympatico admitted that it had been using Internet traffic management measures on BitTorrent, Gnutella, Limewire, Kazaa, eDonkey, eMule, and WinMX which representatives said "use a large portion of bandwidth during peak hours." It was mentioned a number of times in Sympatico's support forum that it had been done only during peak hours to provide fair bandwidth allotment for all.

Bell Canada acknowledged that all BitTorrent and P2P traffic is now affected, not only for Sympatico customers, but to customers of other ISPs who have connections through Bell. Customers have speculated that it has been done to prevent other ISPs from offering faster connections -- an anti-competitive measure -- and have begun a letter writing campaign to the Canadian Competition Bureau.

The group letter reads, "Bell Canada has overstepped its authority and are flexing their muscle (infrastructure control) to impose their will on independent competitors. I am a customer of an independent ISP who has purchased bandwidth and my provider is at the mercy of this underhanded tactic being employed by Bell Canada."

The telecommunications company plans to have systems fully in place by April 7 to fully control bandwidth consumption. Bell claims to have the right under contract to do so, and leaves ISPs no choice but to accept it for the time being.

Net neutrality is a topic of great debate in Canada, as traffic throttling has become commonplace there. Rogers Yahoo was one of the most publicized instances of P2P traffic shaping, but now that Bell Canada is automatically doing it, many ISPs throttle traffic simply because they must.

No reply had been received from Bell Canada as of press time.

Another interesting fact, directly mainly at those out there that might still believe that

is the following information:

http://www.dslreports.com/forum/r202304 ... dwidth-use


Guess we should stop viewing videos on YouTube as well...

The solution to the problem is to ADD more bandwidth ... Bell is using a band-aid solution to alleviate (NOT FIX) their current problem

I would still like to hear what Exactly Acanac is doing about this issue!? Will we be affected by this come April 7?
I would have liked to see a bit more pro-active work done by Acanac to stave off the impending bandwidth throttling.

Just to play the devil's advocate, what do you think Acanac can actually do short of joining a lawsuit alongside other third-party ISPs? Do you have any suggestions? Are you aware of any action plans being proposed by other third-party ISPs that Acanac should consider?

What are those "peak hours" (9 to 5 or 8 to 6 or ...)?
Would leaving the P2P client running overnight be "OK" then

Things Acanac can do (and should be doing):
1. Search for alternate backbones to send data over (assuming this can be done as I don't know where the traffic shaping will take place on Bell's network)
2. Write a letter to, or have a formal meeting with, Bell, requesting a "work around" for them in order to avoid the need for the CRTC/Courts to get invloved.
3. File a complaint/suit with CRTC.
4. File a law suit (or start the ball rolling on a class action - though i'm not sure what the number of people are required to start this)

I could probably go on if i had the time... my point here is that I want Acanac to clearly spell out what they have thought of, what they are currently trying and what they think the results will be (an action plan for if this shaping affects customers what are they going to do).

I moved to Acanac purely due to the fact they advertise no packet shaping and no blocking of any ports.

I believe it is between 5pm and 2am

So, just to get this straight, anything outside of peak hours would give us unrestricted speed for our torrent downloads?

The problem is that Bell is "shaping" traffic on the last mile, well before the data gets to acanac's network. If they throttle encrypted traffic as well, I suppose the only solution would be to install your own DSLAMs in every CO