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Board index » DSL/ADSL2+/VDSL » DSL/ADSL2+/VDSL Problems / Questions




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 Post subject: Help, Internet keeps Disconnecting
 Unread post Posted: Sun Apr 15, 2012 9:35 pm 
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Joined: Sun Apr 15, 2012 9:26 pm
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Can someone help me, i am using acanac and i play Playstation 3, when i play online on the ps3 i play a online match and it keeps disconnecting for no reason, it happens mostly every game or so. The internet does not disconnect, but the game disconnects. It happens with every online game i play. Anyhelp?


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 Post subject: Re: Help, Internet keeps Disconnecting
 Unread post Posted: Sun Apr 15, 2012 9:59 pm 
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Hey User21, welcome to the forums! :D

Why don't you start out by telling us what kind of connection you have (DSL or Cable) and your network setup (i.e. are you using a router? if so, is your PS3 connected through wired or wireless? any other devices we should know about that are connected to your network? etc.) ;)

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 Post subject: Re: Help, Internet keeps Disconnecting
 Unread post Posted: Mon Apr 16, 2012 7:32 pm 
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Yes i am using a router, the ps3 is wireless and it is DSL


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 Post subject: Re: Help, Internet keeps Disconnecting
 Unread post Posted: Mon Apr 16, 2012 7:54 pm 
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Thanks for the update! The first thing I'd check, if I were you, would be to take the modem out of bridge mode, connect it to your PS3, and see if you still get any disconnects (i.e. ruling out the modem as the cause). You mention that your Internet doesn't disconnect, so I'm guessing the router is dropping the wireless connection when it can't handle the amount of data being transmitted. If so, you'll have to check the settings on your router, or maybe even test with a different router.

Please keep us posted! :D

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Please read the Forum Rules here
For video tutorials (including how to access modem stats): click here
For the official Acanac FAQs: click here
DSL Service Status - Cable Network Status
Please report any spam/inappropriate posts using the Image button at the bottom of every post!


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